Skip to content
DigiCase Website
  • Home
  • Company
    • About DigiCase
    • All Blogs
  • Features
  • Solutions
  • Pricing
  • Support
    • KnowledgeBase
    • FAQ
    • Contact Support
  • Contact
    • Request for Demo
DigiCase Website

🚀 Getting Started

3
  • Adding Your First Team Member
  • Dashboard Overview and First Login
  • How to Create Your DigiCase Cloud Account

📂 Using DigiCase

3
  • Escalations & Notifications Explained
  • SLA Tracking – Setting Timers & Alerts
  • How to Create and Assign a Case

🔗 Integrations

3
  • Single Sign-On (SSO) Configuration
  • CRM Integration Setup
  • Setting Up API Access

💳 Billing & Plans

3
  • Understanding Your Invoice
  • Upgrading and Downgrading Plans
  • Managing Your Subscription

🔒 Security & Compliance

3
  • Compliance Certifications
  • Setting Up Role-Based Access
  • How DigiCase Protects Your Data
View Categories
  • Home
  • Docs
  • 💳 Billing & Plans
  • Understanding Your Invoice

Understanding Your Invoice

< 1 min read

Overview #

Invoices provide a record of your DigiCase subscription, add-ons, and applicable taxes.


Step 1: Locate Your Invoice #

  1. Go to Billing & Subscription → Invoices.
  2. Choose a billing cycle.
  3. Click Download PDF.

Step 2: Invoice Details #

Invoices include:

  • Invoice Number & Date
  • Customer Name & Company
  • Plan Name (Starter, Pro, Enterprise)
  • Billing Period
  • Amount (Subscription + Add-ons)
  • Taxes (if applicable by country/state)
  • Payment Method

Step 3: Add-ons & Discounts #

  • Add-ons (e.g., WhatsApp integration, AI Assistant) appear as line items.
  • Discounts (promo codes or annual billing) appear as credits.

Step 4: Compliance #

  • All invoices are stored in compliance with international accounting standards.
  • Enterprise customers may request customized invoicing formats.

✅ Tip: Store your invoices for audits or financial reporting.

Updated on 23 August, 2025

What are your Feelings

  • Happy
  • Normal
  • Sad

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest
Upgrading and Downgrading Plans

Powered by BetterDocs

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Table of Contents
  • Overview
  • Step 1: Locate Your Invoice
  • Step 2: Invoice Details
  • Step 3: Add-ons & Discounts
  • Step 4: Compliance

Our Services

  • About DigiCase
  • All Blogs
  • FAQ
  • KnowledgeBase
  • Support
  • Contact

Important Links

  • Privacy Policy
  • Terms of Service
  • Data Protection & Security
  • Cookie Policy

Social Links

  • X.com