Last Updated: August 2025

Introduction

At DigiCase Cloud, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services and website.

Information We Collect

• Account Information: Name, email, phone, organization, billing details.

• Usage Data: Case activity, login history, and system interactions.

• Technical Data: IP address, browser type, device, cookies.

• Uploads: Files and documents (e.g., trade license, case attachments).

How We Use Your Information

• To provide and improve DigiCase Cloud services.

• To manage billing and subscriptions.

• To communicate updates, alerts, and support.

• To ensure compliance with security and legal obligations.

Sharing of Data

We do not sell your data. We may share with:

• Cloud hosting providers (for secure storage).

• Payment processors (for billing).

• Legal authorities (when required by law).

Data Retention

• Account data: kept as long as you maintain your account.

• Case data: retained based on your subscription plan and SLA.

• Backups: securely deleted after 30 days.

Your Rights

Depending on your jurisdiction (e.g., GDPR), you may:

• Request access, correction, or deletion of your data.

• Object to processing.

• Request data export.

Contact

For privacy inquiries: digicaseprivacy@digicasecloud.com