Last Updated: August 2025

Commitment

DigiCase Cloud follows industry best practices to ensure data confidentiality, integrity, and availability.

Security Measures

• Encryption: TLS 1.2+ in transit, AES-256 at rest.

• Access Control: Role-based access with MFA support.

• Monitoring: 24/7 infrastructure monitoring.

• Backups: Daily backups with 30-day retention.

Data Residency

• Customers may choose hosting in UAE, EU, or US.

• Enterprise customers may request private cloud or on-premises deployment.

Compliance

• GDPR compliant data handling.

• ISO 27001 and SOC 2 Type II aligned processes.

• HIPAA available for healthcare customers (Enterprise only).

Incident Response

• Security incidents are logged and investigated.

• Customers notified within SLA timelines.

Contact Security Team

digicasesecurity@digicase.io