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🚀 Getting Started

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Adding Your First Team Member

Last Updated: 22 August, 2025

Overview Collaboration starts by inviting your team. You can assign roles, set permissions, and ensure every case finds the right owner. Steps ✅ Tip: Start with one or two Admins and expand with Agents as your usage grows.

Dashboard Overview and First Login

Last Updated: 22 August, 2025

Overview The DigiCase Dashboard is your control center. From here, you can monitor cases, assign tasks, and track SLAs in real time. Steps ✅ Tip: Pin the SLA Tracker widget to the top so you never miss deadlines.

How to Create Your DigiCase Cloud Account

Last Updated: 22 August, 2025

Overview Creating your DigiCase Cloud account takes only a few minutes. Your account gives you access to case management, dashboards, SLA tracking, and integrations — all from one secure SaaS platform. Steps ✅ Tip: Use your work email instead of personal email for faster approval.