Dashboard Overview and First Login

Overview #

The DigiCase Dashboard is your control center. From here, you can monitor cases, assign tasks, and track SLAs in real time.

Steps

1. Log in
   • Visit https://digicasecloud.com/login.
   • Enter your registered email and password.
   • Click Log In.
2. Explore the Dashboard Layout
   • Top Navigation: Quick links to Home, Features, Solutions, Pricing, Support.
   • Sidebar Menu: Access Cases, SLA Tracker, Reports, Integrations, and Settings.
   • Main Panel: Shows widgets and KPIs.
3. Default Widgets
   • Open Cases Counter – how many cases are active.
   • SLA Status – cases approaching deadlines.
   • Recent Activity – last updates by your team.
   • Notifications – alerts from integrations or customers.
4. Personalize Your Dashboard
   • Add/remove widgets.
   • Reorder by drag-and-drop.
   • Save your custom layout.

✅ Tip: Pin the SLA Tracker widget to the top so you never miss deadlines.