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Understanding Your Invoice

< 1 min read

Overview #

Invoices provide a record of your DigiCase subscription, add-ons, and applicable taxes.


Step 1: Locate Your Invoice #

  1. Go to Billing & Subscription → Invoices.
  2. Choose a billing cycle.
  3. Click Download PDF.

Step 2: Invoice Details #

Invoices include:

  • Invoice Number & Date
  • Customer Name & Company
  • Plan Name (Starter, Pro, Enterprise)
  • Billing Period
  • Amount (Subscription + Add-ons)
  • Taxes (if applicable by country/state)
  • Payment Method

Step 3: Add-ons & Discounts #

  • Add-ons (e.g., WhatsApp integration, AI Assistant) appear as line items.
  • Discounts (promo codes or annual billing) appear as credits.

Step 4: Compliance #

  • All invoices are stored in compliance with international accounting standards.
  • Enterprise customers may request customized invoicing formats.

✅ Tip: Store your invoices for audits or financial reporting.

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